Privacy Policy.
Effective Date: December 1, 2024
Introduction
This Privacy Policy describes how Aument ("we," "us," or "our") collects, uses, and protects your personal information when you use our services and opt-in to receive SMS communications.
Information We Collect
When you book appointments or interact with our services, we collect:
Your name
Mobile phone number
Email address
Appointment details and preferences
SMS consent preferences
SMS Communications
When you opt-in to receive SMS messages from Aument, we collect and store your mobile phone number and consent preferences.
How We Use Your Mobile Information
Send appointment confirmations immediately after booking
Send appointment reminders 24 hours before your scheduled time
Provide customer service and support
Send promotional offers (only if you specifically opted in to receive them)
Third-Party Sharing
We do NOT share your mobile phone number or SMS opt-in information with third parties for their marketing or promotional purposes. We may share information with service providers who assist us in delivering SMS messages (such as our SMS platform provider), but only for the specific purpose of message delivery and system operation.
Your SMS Right
You can opt-out at any time by texting STOP to any message from us
You will receive a confirmation when you opt-out
Message and data rates may apply based on your mobile carrier plan
Message frequency varies based on your appointments and opt-in preferences
For help, text HELP to any message or contact us directly
Message Frequency
Varies based on your appointment schedule. You will receive confirmation messages immediately after booking and reminder messages 24 hours before appointments. Promotional message frequency varies if you opted into marketing.
Supported Carriers
All major U.S. mobile carriers are supported.
Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
Data Retention
We retain your mobile number and consent records for as long as you remain opted-in to our SMS program, and for a reasonable period after opt-out for compliance and record-keeping purposes.
Your Rights
You have the right to:
Access the personal information we hold about you
Request correction of inaccurate information
Request deletion of your information (subject to legal requirements)
Opt-out of SMS communications at any time
Contact Us
If you have questions about this Privacy Policy or our SMS program, please contact us:
Email: elian@aument.net
Phone: +1 915-615-2287
Website: aument.net